State Farm® Insurance Agent Scott Koth

"Not only did Jenna help me with my claim, she showed me everything as she did it which quelled any worries,if not questions, she was quick to answer. Im confident my car is in the best of hands"

"Brandon is awesome.He answered all of my questions no matter how repetitive.I was and made sure that I understood everything that was going on. 💯 five stars!!"

"DO NOT PURCHASE HOMEOWNERS INSURANCE FROM SCOTT KOTH AND STATE FARM. Since we filed a claim almost 5 months ago, they have engaged in the following: 1) Minimizing our claim 2) Steering us to use their preferred contractor under threat of losing our temporary housing 3) Not fully paying for and delaying meal expenses 4) Not paying for Ordinance Law coverage that we paid extra for 5) Delaying the review of an estimate that we paid a professional estimator and general contractors for 6) Ignoring demand letters from our attorney 7) Issuing digital payments and then cancelling them in favor of paper checks, which took weeks to receive Today, we learned that the State of California permitted them to raise their rates on an emergency basis. I understand this is the first of its kind for this type of legislation. Why would a company that engages in the deceptive practices that State Farm does be given special privilege? UPDATE: On Friday, they agreed to advance me $2k as they went through the receipts to fix their errors. Yesterday, I received an emaill citing the same incorrect figures which left out an entire week of receipts and they cancelled the $2k payment. Of course, they did this on a Saturday to be vindictive so I can’t reach anyone to correct it. And while I appreciate Scotty’s reply, I wish there were more he could do to help. First, Scott and his office staff are very professional and kind people. However, they are selling a bad product that doesn't do as it should and is not supported when it comes time to use it. I purchased my first policy with Mr. Koth almost 20 years ago. That was for a small business policy. Since then, I trusted them with my homeowner's insurance, earthquake, and umbrella policy. We recently had a claim on our homeowners policy and to say it's been a nightmare would be an understatement. We have had two adjusters. The first one outright admitted that he was trying to minimize our claim. They assigned an unresponsive new agent who does not approve legitimate aspects of the claim. At first, Scott and his office were helpful and could fill in the gaps for us when the claims department dropped the ball. But for some reason, they have stopped doing that. If you need insurance, please look elsewhere. Spending money with State Farm and expecting to get what you pay for is a losing battle. They are NOT a good neighbor."

"The best customer service !!!"

"This State Farm really lives up to their slogan, "Like a good neighbor, State Farm is there". Of course, they’re a business that needs to make money however, not too many insurance companies call you to send condolences when your family member passes away or call to make sure you are up to date on your policy changes like Jenna at State Farm. Scott and his team truly take that extra time and care for their clients. Thank you guys. -Alec Roldan"

"I have had nothing but great interactions with the Scott Koth Agency. They have always been responsive and have helped me through some complicated situations. Special shout out to Jenna Castle, who has helped me through a number of complicated situations. She's been super responsive and anticipated my needs. Her advice has been so helpful. Insurance is only as good as the people behind it and Scott Koth's office has been exceptional."

"I’m not a fan of insurance, but it is a necessity. The ladies at Scott Koth’s State Farm office work hard to get me the best prices and are a true pleasure to speak to. Their knowledge and friendliness makes buying insurance real easy and pleasant."

"I had an insurance review with Jenna Castle from Scott Koth - State Farm. She was friendly, knowledgeable and answered all my questions. She offered to email me information on California insurance which I received while talking with her. Great meeting."

"I would like to praise & recommend Scott Koth and his team for service excellence. They are responsive to my requests and insurance needs. They provide professional & friendly services. Having them on my side is like having a good, helpful neighbor. Scott & crew, keep up the good work."

"Handled everything very professionally and in a timely manner. Couldn’t have asked for better customer service."

"I’ll tell you ever since I transferred to Scott Koth State Farm Insurance Agency. They have been handling my insurance needs for several years now, starting with my car insurance needs and now adding my home insurance needs and other family members vehicle insurance needs. Every time I call the staff Gloria, Maria, Ashley has been so friendly with handling payments monthly. They been keeping me up to date and text when info is needed to keep my rates in line. Gloria made me comfortable in helping me handle a claim and walking through the steps, which was the other person fault, making me feel comfortable through the whole process. Ashley it was great talking to her today, and felt she was a good friend and like family over the years. Thank you guys for taking care of me through the years when needed. Awesome staff and friendly with every single call."

"Super helpful made for a pleasant day!!"

"This company helped out well. Insurance is so high in California but they were the cheapest around and had great follow up !!!"

"Scott has a great team working with him and we are blessed to have Scott Koth and his team as our insurance agent. We recommend him and his team for all your insurance and financial needs. Great job!"

"Ashley is so helpful and genuinely looks out for my best interest. She is always very friendly and extremely knowledgeable whenever I have a question. Overall I am very happy with my experience as a customer of Scott Koth and his team."

"Brandon, was the best; he helped me with all my questions and explained everything also broke all details down, didn’t leave any questions unanswered. Very helpful and went out of his way to make sure that I understood everything he was saying. Best employee."

"I recently had the pleasure of working with Brandon Stewart to set up my insurance, and I couldn’t be more satisfied. He took the time to thoroughly explain all my options and helped me choose a plan that fit my needs perfectly. Brandon was patient, professional, and incredibly knowledgeable, making the whole process smooth and stress-free."

"Brandon was great in processing my insurance quote and making it so easy and painless. It didn’t even take more than 30 min and he processed my insurance and sent everything to me via email right away. Thank you State Farm."

"Scott, Ashley, and Brandon have been nothing short of amazing in fulfilling my insurance needs. Top notch communication, professionalism, and all-around service. Highly recommend!"

"I was helped by Brandon he was super patient and helped with everything I needed and was able to finish all in one day thank you so much Brandon"

"I’m young and I don’t know what kind of insurance I should get. Ashley helped me so patiently and kindly compare and decide which insurance is best for me. She went through every category and explained what it all meant. She gave me examples and explained it all. She’s the best insurance agent I have ever talked to! If it weren’t for her I’d probably be underinsured. She’s literally the best! She’s so knowledgeable and helpful!"

"I wanted to take a moment and say thank you to Brandon for helping us with our insurance needs. Not only did he save us a ton of money but we have much better insurance than we previously did."

"I have been with Scott Koth’s State Farm office for years! I got into a major car accident years ago and they were great!! Today I had a phone appointment with Ashley, the Office Manager, regarding some changes in my policy. I cannot say enough amazing things about her!!!!! Ashley is sooo sweet, empathetic, caring and extremely knowledgeable!!!!! She really cares about her customers!!! I felt like I was having coffee with a girlfriend and just happen to be talking about my insurance policy 😂 Thank you for educating me, listening to my concerns and your genuine kindness!! Ashley, you are INCREDIBLE at what you do!!!"

"Scott was very happy to be able to help with my questions and explained in detail how my accounts were affected by the situation. He is very personable."

"Love these guys, any questions I have or mistake that ultimately is my fault they have no problem remedying it. Glad to have been with them for over a decade"